website support and maintenance packages, website support packages, ecommerce website support packages, custom website development, website development agency

Website Support Packages

What Is It?

My website support and maintenance packages are a service plan that includes regular maintenance, updates, security checks, and technical support for your website and emails (if required). Website support and maintenance packages help ensure optimal performance, address issues promptly, and keep your site secure, stable and up-to-date. My comprehensive website support packages help your business maintain a reliable and efficient online presence.

Why Do You Need My Website Support And Maintenance Packages?

Having a website support package ensures your site remains secure, up-to-date, and functional. It provides regular maintenance, timely updates, and technical support, minimizing downtime and preventing issues. This proactive approach enhances user experience, boosts performance, and gives peace of mind, allowing you to focus on your core business activities.

How Much Do My Website Support Packages Cost?

I offer 3 different website support and maintenance packages for clients, a self hosted package for £120/year, a fully managed hosting package (£300/year) and a full website support package (£50/month charged at £600/year). I would recommend clients with more complex websites who need ecommerce website support packages, along with managing memberships and online bookings to utilise a full management package over a self hosted plan to ensure their websites run smoothly.

If you'd like to discuss getting a website support package setup, or moving your website to my website development agency’s server, then please fill out the form on this page and I’ll get back to you as soon as possible.

Off-site Backup Solution

A new bolt-on service that I'm now offering clients, for £5/month your entire hosting setup (website and emails) will be backed up to an off-site storage solution of your choice (e.g. Dropbox, Google Drive, One Drive etc) every week.

Package Features

  • High performance dedicated server based at a Coventry data centre.
  • Secure control panel access.
  • 10GB Disk Space
  • SSL Certificate included as standard
  • Daily backups accessed via your control panel
  • Weekly secondary backup storage system
  • Unlimited mailboxes and forwarders
  • Unlimited bandwidth
  • Anti-virus scannning and removal
  • Blacklist and uptime monitoring (60 second checks)
  • Content delivery network integation
  • Email management
  • Manual WordPress core and plugin updates applied
  • Specialist caching plugin
  • Technical support covers server faults and website diagnostic (website fault fixing is in addition)
  • Annual website review meeting (full website support package only)
  • One hour of my time each month (full website support package only)

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